FAQ

I purchased your print products. Can I get the artwork?

Our print products do not include design artwork. You may purchase the artwork separately. Please note that unauthorized use of our graphics is a copyright infringement and punishable by the law.
Can I purchase the item in different size/quantity.

Definitely! Please give us a call or email by clicking the button on the top right corner You can also send us a quote request via the form at the bottom of the homepage Please, make sure to include the SKU# and the size/quantity you want.
I need the item by this date. Do you guarantee the shipping date?

You can estimate the delivery date by * Artwork turnaround * Production turnaround * Delivery estimate provided Our normal design turnaround is 2-3 business days. Please consult with one of our representative for any rush orders. We do our best to meet our customers' need, but sometimes things happen. Once the package is shipped, ADPOP is not reponsible for any delay caused by the shipping vendor. **DUE TO 2020 COVID-19, ALL CARRIERS ARE EXPERIENCING AN UNPRECENTED HIGH TRAFFIC. PLEASE ALLOW 2-3 MORE DAYS BEFORE RECEIVING THE PACKAGE.
I have other questions. Can you help me?

Yes! Please call or email us with the detail. We will get back to you as soon as possible. You can find our contact information at the bottom of this page.